Share and Manage Outreach Kaia Recording via Viewing Link

Objective

Learn how to generate and share an Outreach Kaia recording link. These links are created by Outreach users in the Outreach platform, to be shared with external prospects and colleagues (i.e., without the need for them to have access to the Outreach instance).

Want to share the Kaia recording as a direct file download? Learn how to download Kaia recordings here.

Applies To

• Outreach Users
• Outreach Kaia

Before You Begin

If the share icon is not visible, ask one of your Outreach Admins to give permission for users to download Kaia Recordings.

Procedure

1. Access the Outreach Platform.
2. Click Kaia.
3. Select a recording.
4. Click Share > Create new link.
5. Configure the following fields as required
   • Start time
   • End time
   • Link expiration
   • Allow visibility of meeting summary
6. Select the appropriate share permissions.
   • Anyone
   • Anyone who verifies
   • Restricted 
7. Click Save & copy link.

Managing existing meeting links

1. Access the Outreach Platform.
2. Click Kaia.
3. Select a recording.
4. Click Share > Manage existing links.
5. Click Edit to adjust the following
   • Link name
   • Link expiration

Deactivate a meeting link

1. Access the Outreach Platform.
2. Click Kaia.
3. Select a recording.
4. Click Share > Manage existing links.
5. Click More actions.
6. Select Deactivate link.

Link recipients should be able to seamlessly access the recording from the link until the availability duration you set has expired. Viewers are not required to be able to log into Outreach when the link is created and shared in this manner, and anyone with the link will be able to view the recording until the access duration expires.

Kaia Recording Link Considerations

Securing External Kaia Recording Access 

If you want to require additional external security or viewing restrictions, we recommend downloading Kaia your recording and then adding it to your org's cloud storage service (e.g., Google Drive), from which you can add specific individualized or password-based access.

Issues With Accessing the Recording Link

Is your intended recipient running into problems playing the recording back? This can often be due to viewer network restrictions. Click here to learn more and resolve.

Additional Information

How to Access and Manage Outreach Kaia Meeting Recordings

Network Connection Error When Viewing Kaia Recordings

Outreach Kaia Overview

Outreach Kaia FAQs

Outreach University - Outreach Kaia for Users

Outreach & HIPAA Compliance