How To Download an Outreach Kaia Recording

Created by Aye Myat, Modified on Mon, 9 Feb at 11:02 PM by Alsabana Sahubarali

Objective

Learn how to download an Outreach Kaia meeting recording (.mp4 video file) and transcript (.txt file) as an Outreach Kaia User.

Want to share a Kaia recording direct play link? Learn how to share recording links here.

Applies To

  • Outreach Users
  • Outreach Kaia

Before You Begin

  • If the download icon is not visible, ask one of your Outreach Admins to give permission for users to download Kaia Recordings.
  • The Outreach Kaia recording video (.mp4) file and call transcript (.txt) files are compressed together and delivered in .zip file format.
  • Users are able to download one meeting recording at a time (bulk download is not available).

Procedure

  1. Access the Outreach Platform.
  2. In the navigation sidebar, click Activity > Kaia.
  3. On the resulting Kaia recordings tab, search, sort, and filter as needed to find the applicable meeting recording.
  4. In the list, click the recording to access it.
  5. To the upper right of the viewing window, click the download (down arrow) icon.
  6. Check your email for a message sent to you containing the link to download the .zip file.

Additional Information

Outreach University - Outreach Kaia for Users

Outreach Kaia Overview

Outreach Kaia FAQs

Outreach & HIPAA Compliance

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