Can we import call recordings into Kaia?

Created by Alain Tanke Tsayem, Modified on Mon, 9 Feb at 11:01 PM by Alsabana Sahubarali

Applies To

Outreach Users
Kaia
Third-party voice calling platforms

Answer

No, the Outreach platform doesn't support the importing of external call recordings into Kaia, and will not analyze calls recorded using a third-party integration.

Additional Information

Outreach Kaia Overview

Kaia Live Meeting Assistant in Outreach Voice FAQ

Outreach Kaia Meetings FAQ